Quality Engineer

We are seeking a Quality Engineer based in Swansea to work closely with our production, Engineering and Design teams to maintain and continuously improve the quality performance of our products and processes.

Key responsibilities:

  • Quality assurance of new products and processes during the NPI process
  • Successful completion of FAIR’s
  • Control of Calibration system
  • Developing and maintaining appropriate quality instructions, specifications and standards;
  • Supporting quality training of production staff and acting as a quality mentor to the production team;
  • Performing audits of the quality system;
  • Recording and investigating non-conformance (product and system);
  • Supporting resolution of quality issues, tracking and reporting on progress of corrective and preventive actions;
  • Investigation of customer returns, including analysis, reporting and progressing corrective actions;
  • Ensuring effective control of non-conforming items;
  • Maintaining all required records and performance indicators, analysing data to support quality improvement.


  • Proficient use of problem-solving techniques, e.g. Fishbone, 5 Why, CAPA, etc
  • Experience in the use of Process Flow/ PFMEA/ Control Plan/ Capability Studies/ PPAP/ etc, as part of a cross functional team.
  • Experience in delivering quality improvement in a manufacturing environment under a comprehensive quality management system is essential along with a good understanding of GMP.
  • Experience in delivering quality improvement in an electronic product or medical device assembly operation would be desired.
  • Working knowledge of ISO 13485 and validation (IQ, OQ, PQ), MRP, GD&T would be advantageous.


  • Related industry experience is essential
  • HNC/HND or equivalent in Electrical/Electronic and/or Mechanical Engineering would be beneficial.

Other attributes:

  • Team player
  • Excellent written and verbal communication skills;
  • Excellent accuracy and attention to detail;
  • Able to critically evaluate and summarise complex data into simple messages and actions;
  • Able to challenge issues in a constructive manner, providing appropriate training and support to improve;
  • Organised and methodical;
  • Positive and motivated.

To Apply please send your CV and a covering letter, highlighting your key skills and how you meet the above criteria to: recruitment@cyden.com, quoting ‘Quality Engineer’ in the subject line.